Support · Silo Vault · macOS

Help & support.

A private knowledge base that never leaves your Mac. Here's how to get help with it.

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I · Get Help

Email a human.

direct · no ticket queue

Support

admin@ohmslaw.net

questions · bugs · feature requests

Email us about anything — a bug, a question about MCP setup, workspace recall, or a feature request. Because Silo Vault runs entirely on your Mac, please don't include any private document content in your message; we can help without it. For non-private questions you can also open an issue on GitHub.

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II · Frequently Asked

The short answers.

privacy · mcp · recall

No. Ingestion, hybrid search, cited chat, OCR, transforms, the MCP server, and the optional workspace timeline all run on your Mac on the Apple Silicon GPU. Nothing you index ever leaves your machine — there's no cloud, no account, no telemetry, and no analytics SDK. Your vaults live inside the app's on-device container.